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Customer reviews of AutoFelice

At AutoFelice we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 98 customer reviews

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  • 5

    Excellent experience

    By Patrick H on 22 May 2020 | Verified purchase

    Never knew of this company before but their knowledge of the cars and service back up second to non. Would certainly recommend. Thank you Lee for all your attention to detail

    Reply from AutoFelice on 22/05/20

    Thank you Pat for your purchase and review. Glad you were pleased with the service and hope you enjoy your lovely new Mercedes. All the best - Lee @ AutoFelice

  • 5

    Mercedes-Benz SLK 200

    By Trevor B on 01 May 2020 | Verified purchase

    A pleasure to do sale from start to finish Autofelice has kept in touch via e mail and calls , sale carried out under these difficult times of social distancing and we managed to complete sale without any issues , Autofelice is a complete gentleman and with the facility of the Mercedes-Benz service centre it also gives a further piece of mind and I am sure that I will use them next year for an annual service , I can not comment on after sales as I have only just completed purchase but I feel that Autofelice is a man as good as his word so if I do get any issues I am sure lee will be helpful once again it has been no hassle and a very easy transaction so I can only recommend using Autofelice if you are after a vehicle.

    Reply from AutoFelice on 20/05/20

    Thank you for your kind review. So glad you were pleased with the purchase and that the weather has been so nice for you to get the roof down! Best wishes - Lee @ AutoFelice

  • 5

    Great customer service

    By Baljit S on 11 March 2020 | Verified purchase

    Excellent service and very proffesional. I would highly recomend.

    Reply from AutoFelice on 12/03/20

    Thanks Bal. Enjoy your new BMW. Kind regards, Lee @ AutoFelice

  • 5

    Mercedes B class

    By Robert D on 14 February 2020 | Verified purchase

    Lee is Best of the Best Trader I ever met. No pressure, great communication, very patient. I done great deal and car is superb. I never met trader like that. Huge thanks Lee

    Reply from AutoFelice on 15/02/20

    Thanks Robert for your review. Always a pleasure to hear our customers are pleased with their purchase experience. We wish you happy motoring in your new Mercedes. Regards, Lee @ AutoFelice

  • 5

    Outstanding service

    By Darren M on 11 February 2020 | Verified purchase

    Wow what can I say, excellent service and very friendly staff, I found it refreshing for the garage to point out the minor faults with the vehicle, and ask me when I'd like to book it in for the rectifications to be carried out under the warranty. Then for extra work to be carried out , found whilst doing the original planned work and again all under the warranty. I'm so impressed that I'll be taking my car there for its servicing , I cannot recommend highly enough . Very impressed.

    Reply from AutoFelice on 11/02/20

    Thanks Darren. So glad to hear you are pleased with the car and our service. Wishing you happy motoring in your new Mercedes. Lee @ AutoFelice

  • 5

    Our Passat Estate Purchase

    By Gordon W on 08 February 2020 | Verified purchase

    Our second car that we have bought from Lee and just like before we found him to be that rarity amongst car dealers in that he is professional reliable and very trustworthy we would thoroughly recommend him to anyone who is thinking of a car purchase. Gordon and Ann Williams

  • 5

    No problems with this company. AUTOFELICE A TEN

    By Mark S on 01 February 2020 | Verified purchase

    Great. No hassal and good communications, and very nice owner.

    Reply from AutoFelice on 11/02/20

    Thanks Mark for taking the time to leave a review. Hoping the weather improves soon so you can get the roof down! All the best, Lee @ AutoFelice

  • 5

    Very professional

    By Philip W on 31 January 2020 | Verified purchase

    In dire need of a good car after mine had been MOT failed, I was able to view, test drive(2), buy, and drive away in less than 3 hours. Brilliant!!

    Reply from AutoFelice on 01/02/20

    Thanks Philip. Enjoy your lovely new Mercedes! Kind regards - Lee @ AutoFelice

  • 5

    Fantastic customer journey

    By Robert B on 18 January 2020 | Verified purchase

    The sales journey from beginning to end was a pleasure. Autofelice were helpful, knowledge, supportive and didn’t apply any pressure. The vehicle (Focus Estate) was absolutely as advertised. It is great value for money and will be a hard working family car. Cannot recommend highly enough. They give used car salesman a good name! All the best with your business for the future. I will be back again when we are in the market for a replacement.

    Reply from AutoFelice on 22/01/20

    Thank you Robert for your endorsement - it is much appreciated. It was a pleasure to meet you and thank you for your valued business. Kind regards, Lee @ AutoFelice

  • 5

    Highly recommended supplier of quality vehicles

    By Richard S on 13 January 2020 | Verified purchase

    When you find a trustworthy and honest supplier it's worth hanging on to them. Autofelice have surpassed all my expectations, I bought a car that's better than I thought I could afford and the purchase has gone very smoothly and without hiccup. I have confidence that my purchase will serve me well for years.

    Reply from AutoFelice on 16/01/20

    Thank you so much for your review. Enjoy your lovely new Mercedes! Best wishes to you both - Lee @ AutoFelice