play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of AutoFelice

At AutoFelice we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review



Based on 98 customer reviews

Powered by

  • 5

    Excellent customer service

    By Kym K on 06 September 2020 | Verified purchase

    Very easy transaction, apart from insurance, they sorted out everything else for me. It was so much nicer dealing with this company compared to some of the larger dealerships we went to. I've been driving my car for a few days now and I'm extremely pleased with it. I would definitely recommend them. Thank you

    Reply from AutoFelice on 06/09/20

    Thank you for your review and recommendation. Wishing you happy motoring in your new Mercedes. Best wishes - Lee

  • 5

    Buying made easy

    By Paula C on 29 August 2020 | Verified purchase

    Great service - professional not pushy and made our car purchase easy. Very happy with our Mercedes

    Reply from AutoFelice on 01/09/20

    Thank you for your purchase and taking the time to leave a review - it is much appreciated. So pleased to hear you are happy with your new Mercedes. Kind regards - Lee

  • 5

    Relaxed atmosphere with no pressure to buy.

    By Mike J on 09 August 2020 | Verified purchase

    I purchased my B class Mercedes form this dealership Pleasant experience, no pressure . very efficient and friendly manner. Every step explained all questions answered with no waffle. I would recommend this company.

    Reply from AutoFelice on 10/08/20

    Thank you Mike for your review and recommendation. Enjoy your lovely new Mercedes! Best wishes - Lee @ AutoFelice

  • 5


    By Michael H on 06 August 2020 | Verified purchase

    1st class service from the off. Thank you very much for the best purchase. My car was presented immaculately inside and out. Mick Hughes...Norwich

    Reply from AutoFelice on 08/08/20

    Thank you Mick. So glad you were pleased with the car and service received especially as you traveled such a distance. All the best, Lee @ AutoFelice

  • 5

    Best customer service by far.

    By Eric G on 18 July 2020 | Verified purchase

    There are three words to describe AutoFelice; honest, friendly and helpful. I am very impressed with the service I received from AutoFelice in particular, Lee. He was always willing to go an extra mile to make sure I got what I needed. Thank you, Lee!

    Reply from AutoFelice on 19/07/20

    Thanks Eric. Always a pleasure to hear customers are pleased with the service and purchase. Hope you and your family enjoy your new Mercedes. Best wishes - Lee @ AutoFelice

  • 5

    Knowledgeable and trustworthy

    By Joanna O on 15 July 2020 | Verified purchase

    Couldn’t be better- the whole experience was a pleasure from start to finish.

    Reply from AutoFelice on 18/07/20

    Thanks Joanna. Pleasure meeting you both and hope you enjoy driving your new Mercedes! Kind regards - Lee @ AutoFelice

  • 5

    Excellent Experience.

    By James B on 12 July 2020 | Verified purchase

    Very happy with the service, the whole transaction was painless - the right car at a very good price, and great service made this an excellent experience. Thoroughly recommend.

    Reply from AutoFelice on 12/07/20

    Thank you so much for your purchase and recommendation. Enjoy your lovely new Mercedes - Lee @ AutoFelice

  • 5

    A* Garage!

    By Claire P on 08 July 2020 | Verified purchase

    Highly recommend this garage. Autofelice were incredibly helpful throughout the whole process. They came across as genuine & trustworthy and I did not feel pressured into my purchase at any time. I’ve been driving my new car for a week now and I absolutely love it! Thank you Autofelice!

    Reply from AutoFelice on 08/07/20

    Delighted that you love your new Mercedes! Thank you for your purchase and kind review. Best wishes to you and your family - Lee @ AutoFelice

  • 5

    Kia rio 1.4 petrol

    By Emma F on 22 June 2020 | Verified purchase

    Excellent service from start to finish, very helpful and honest. Thank lee for our new family car.

    Reply from AutoFelice on 22/06/20

    Thanks Emma. A pleasure to meet you. All the very best to you and the family - Lee @ AutoFelice

  • 5

    Great purchase

    By Charlotte R on 27 May 2020 | Verified purchase

    Lee was really helpful from start to finish, great customer service and keeping me informed at all times.

    Reply from AutoFelice on 28/05/20

    Thanks Charlotte for your review. We really appreciate having great customers and wish you all the best. Enjoy your new Audi - Lee @ AutoFelice