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Customer reviews of AutoFelice

At AutoFelice we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 98 customer reviews

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  • 5

    Outstanding service

    By Andrea A on 19 February 2021 | Verified purchase

    Excellent communication throughout the process....Fully committed to making sure everything was explained in detail, including car / controls demonstration. Personable and approachable. We were impressed with care and attention to detail

    Reply from AutoFelice on 25/02/21

    I appreciate your kind review and wish you happy motoring in your new Mercedes! Kind regards, Lee

  • 5

    A relaxed professional service.

    By Jack B on 18 February 2021 | Verified purchase

    I would not hesitate to recommend AutoFelice. I can honestly say that the recent purchase of our delightful Mercedes was a very pleasant and relaxed experience. Lee was extremely professional, knowledgeable and friendly throughout and refreshingly straightforward to deal with. We are very pleased with our car which was exactly as described on the website. Thanks very much for a great service.

    Reply from AutoFelice on 19/02/21

    Thank you so much for your review and recommendation. Always a pleasure to hear customers are delighted with their purchase! Best wishes to you both, Lee

  • 5

    Auto Felice services offered good covid-19 safety

    By Martin P on 01 February 2021 | Verified purchase

    Purchased a stunning SLK300 from specialist Auto Felice of Clevedon as advertised on Autotrader extremely apprehensive about covid-19 and click & collect but the guy's at Auto Felice exercised all the social distancing rules needed for a safe contactless sale which was completed the same day!! it was a pleasure and i would like to say thank you the Auto Felice guy's at Clevedon. Regards D M P 01/02/2021

    Reply from AutoFelice on 03/02/21

    Thank you for your purchase and kind review. Delighted you are pleased with the SLK! Best wishes - Lee @ AutoFelice

  • 5

    Superb service from start to finish

    By Angus N on 27 January 2021 | Verified purchase

    Fantastic all round service. Auto Felice were very professional and knowledgeable about the car I was buying. All parts of the process were smooth and punctual. I would highly recommend them.

    Reply from AutoFelice on 27/01/21

    Thank you for your recommendation and so pleased you were pleased with the process - especially during these challenging times. Enjoy your new Mercedes and stay safe, Lee

  • 5

    First Class Service

    By Sheila G on 10 December 2020 | Verified purchase

    Absolutely brilliant AutoFelice. Lee was a lovely man very knowledgeable, he has been very helpful from the first time we contacted him. Thank you once again

    Reply from AutoFelice on 10/12/20

    Absolute pleasure doing business with you. Enjoy your lovely new Mercedes! Best regards, Lee @ AutoFelice

  • 5

    Car from Autofelice

    By Nick F on 25 November 2020 | Verified purchase

    Very professional, helpful, good communications and car was as advertised and described. All covid rules were followed and adhered to, the process was very easy and straightforward.

    Reply from AutoFelice on 25/11/20

    Glad you were pleased with the car and process! Thank you for your ‘click & collect’ purchase. Kind regards - Lee @ AutoFelice

  • 5

    Our search for a small, used, low mileage car.

    By Andrew S on 24 November 2020 | Verified purchase

    Came across Auto Felice whilst hunting for a small low mileage used motor for my daughter. Rang Lee and found him very friendly and open on the phone. Arranged to view a one owner fiesta he'd just had come in a couple of days before with full service history and very low mileage. Upon meeting Lee in person he came across as he had on the phone, very personable and professional. The car was exactly as described in the adverts After a brief test drive, we agreed a deal and socially distanced " shook hands" on it. The car was to be prepped and made ready for picking up in a few days.Everything was made very simple and straightforward. Lee and his team appear to be running a great outfit that is a cut above the rest and genuinely seem to be concerned that customers are happy from start to finish with all queries honestly and openly answered. Going on my recent experience with Auto Felice, I would recommend these guys.

    Reply from AutoFelice on 25/11/20

    Thanks so much for your comprehensive review - it is much appreciated. So pleased that you found the right car for your daughter and you were happy with way the purchase was transacted. Best wishes to you all, Lee

  • 5

    Would recommend!

    By Simon G on 01 November 2020 | Verified purchase

    Thoroughly easy sale and excellent customer satisfaction thanks to Lee! The daunting task of purchasing a new car is a scary one for me, but Lee goes against all the stereotypes of a car salesman! Honest, honourable and a thoroughly nice chap, both with the sale and advice after sale.

    Reply from AutoFelice on 02/11/20

    Thanks very much Simon for your purchase and recommendation! Best wishes and enjoy your new car - Lee @ AutoFelice

  • 5

    A very pleasurable buying experience !

    By Alan F on 01 November 2020 | Verified purchase

    I was very impressed with this company ; Lee was straight with me from start to finish, very knowledgeable , helpful and pleasant. He answered all my queries swiftly and to my satisfaction and at no time did I feel pressurised in any way. I’d thoroughly recommend Lee and his company. He spent a good deal of time with me showing me how everything in my newly purchased Mercedes works and they certainly have some very good stock available too. !!

    Reply from AutoFelice on 01/11/20

    Delighted you were pleased with the service and your new Mercedes! All the very best - Lee

  • 5

    Smooth transaction and great customer service

    By Simon W on 23 September 2020 | Verified purchase

    Very pleasant to deal with. Hassle free transaction and the salesman was very helpful, great after sales service also.

    Reply from AutoFelice on 23/09/20

    Appreciate your purchase and kind review. Enjoy your lovely Mercedes! Kind regards - Lee