Customer reviews of AutoFelice
At AutoFelice we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Great purchase
By Charlotte R on 27 May 2020 | Verified purchase
Lee was really helpful from start to finish, great customer service and keeping me informed at all times.
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5
Excellent experience
By Patrick H on 22 May 2020 | Verified purchase
Never knew of this company before but their knowledge of the cars and service back up second to non. Would certainly recommend. Thank you Lee for all your attention to detail
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5
Mercedes-Benz SLK 200
By Trevor B on 01 May 2020 | Verified purchase
A pleasure to do sale from start to finish Autofelice has kept in touch via e mail and calls , sale carried out under these difficult times of social distancing and we managed to complete sale without any issues , Autofelice is a complete gentleman and with the facility of the Mercedes-Benz service centre it also gives a further piece of mind and I am sure that I will use them next year for an annual service , I can not comment on after sales as I have only just completed purchase but I feel that Autofelice is a man as good as his word so if I do get any issues I am sure lee will be helpful once again it has been no hassle and a very easy transaction so I can only recommend using Autofelice if you are after a vehicle.
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5
Great customer service
By Baljit S on 11 March 2020 | Verified purchase
Excellent service and very proffesional. I would highly recomend.
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5
Mercedes B class
By Robert D on 14 February 2020 | Verified purchase
Lee is Best of the Best Trader I ever met. No pressure, great communication, very patient. I done great deal and car is superb. I never met trader like that. Huge thanks Lee
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5
Outstanding service
By Darren M on 11 February 2020 | Verified purchase
Wow what can I say, excellent service and very friendly staff, I found it refreshing for the garage to point out the minor faults with the vehicle, and ask me when I'd like to book it in for the rectifications to be carried out under the warranty. Then for extra work to be carried out , found whilst doing the original planned work and again all under the warranty. I'm so impressed that I'll be taking my car there for its servicing , I cannot recommend highly enough . Very impressed.
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5
Our Passat Estate Purchase
By Gordon W on 08 February 2020 | Verified purchase
Our second car that we have bought from Lee and just like before we found him to be that rarity amongst car dealers in that he is professional reliable and very trustworthy we would thoroughly recommend him to anyone who is thinking of a car purchase. Gordon and Ann Williams
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5
No problems with this company. AUTOFELICE A TEN
By Mark S on 01 February 2020 | Verified purchase
Great. No hassal and good communications, and very nice owner.
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5
Very professional
By Philip W on 31 January 2020 | Verified purchase
In dire need of a good car after mine had been MOT failed, I was able to view, test drive(2), buy, and drive away in less than 3 hours. Brilliant!!
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5
Fantastic customer journey
By Robert B on 18 January 2020 | Verified purchase
The sales journey from beginning to end was a pleasure. Autofelice were helpful, knowledge, supportive and didn’t apply any pressure. The vehicle (Focus Estate) was absolutely as advertised. It is great value for money and will be a hard working family car. Cannot recommend highly enough. They give used car salesman a good name! All the best with your business for the future. I will be back again when we are in the market for a replacement.