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Customer reviews of AutoFelice

At AutoFelice we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 93 customer reviews

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  • 5

    Excellent 5 star service

    By Keith Tarrant on 17 November 2021 | Verified purchase

    Very very pleased with the service. Lee was an absolute pleasure to deal with, no pressure selling, so helpful and answered all my questions a really knowledgeable man. Lee even showed me around the workshop where the special cars were being worked on. I have no doubt when I come to buy my next Mercedes I will be going back to see Lee. 5 ⭐️

    Reply from AutoFelice on 17/11/21

    Thanks so much for your kind review! It was a pleasure to meet you and glad you were pleased with the service and purchase. Enjoy your driving your new Mercedes. Best wishes, Lee

  • 5

    Brilliant service

    By Rocketron on 17 November 2021 | Verified purchase

    Allways ready to go that extra mile thinking of the customers needs especially Mr Lee * Personal information removed by Feefo *. Very good service and very knowledgeable when it comes to Mercedes engines with all there staff including the owner of the company Mr Steve * Personal information removed by Feefo *. I'd highly recommend them

    Reply from AutoFelice on 22/11/21

    Thank you Ron for your kind review. So glad to hear you were pleased with our service. Wishing you happy motoring in your new Mercedes-Benz.

  • 5

    By Michael Kessie on 17 October 2021 | Verified purchase

    Very good friend staff recommend recommend recommend.

    Reply from AutoFelice on 17/10/21

    Thanks for your purchase and recommendation. Enjoy your lovely new Mercedes!

  • 5

    A gentleman to deal with and a "nothing is to much trouble" sales service

    By Kevin Chester on 07 August 2021 | Verified purchase

    I generally do not trust car dealers but Lee is a pleasure to deal with and an exception to the stereo type, even with the 3 hour drive I would definitely do business with him again

    Reply from AutoFelice on 12/08/21

    Thank you for your kind review and delighted you were pleased with our service. Best regards, Lee

  • 5

    Fabulous service and value

    By Martyn Thomas on 27 July 2021 | Verified purchase

    This was an enjoyable experience from start to finish. I arranged to meet Lee at the garage, got a warm welcome and no phoney sales-pitch. The car was immaculate and I would have liked to have driven it away that day, but Lee insisted it be serviced first, which very few garages I have dealt with in past would have done. It was ready when I was told and I couldn't be happier with either the car (a real bargain) or the service I received. Very highly recommended.

    Reply from AutoFelice on 27/07/21

    Delighted you were happy with the service and your new car. Thank you for your purchase and review. Best regards, Lee

  • 5

    By Gary Thomas on 06 July 2021 | Verified purchase

    Good service here, no preassure very accommodating small amount of tidy vehicles would recommend if you're looking for a decent merc.

    Reply from AutoFelice on 06/07/21

    Thank you for your purchase and recommendation. I hope you and family enjoy your new car. Kind regards - Lee

  • 5

    By Anna Rigney on 23 June 2021 | Verified purchase

    Very professional service Great customer service skills, made sure I was very comfortable In the car and knew what all the button did. Made the whole process very easy. Would happily use again. Will be telling all my friends that need a new car to go to AutoFelice.

    Reply from AutoFelice on 24/06/21

    Thanks for your lovely review - Enjoy your new Mercedes-Benz! Best wishes, Lee

  • 5

    Pleased witch service from start to finish

    By Sean Lennon on 18 June 2021 | Verified purchase

    Really good costumer service

    Reply from AutoFelice on 18/06/21

    Thanks for your review and glad you were pleased with the service. Enjoy your lovely new Mercedes! Best regards - Lee

  • 5

    AutoFelice Clevedon - Highly Recommended

    By Anonymous on 16 May 2021 | Verified purchase

    Fantastic Car & Fantastic Service! I recently bought a CLS 350D from AutoFelice in Clevedon after a lifetime devoted to Jaguar XJR and XKRs. In the first week I have completed just under 1000 effortless miles in a car that feels like new. AutoFelice know their Mercedes and I trust them to source the motors that are going to give those of us who prefer the pre-owned a strong sense of confidence. Combined with courtesy and professionalism that warrants a strong recommendation.

    Reply from AutoFelice on 19/05/21

    Thank you for your review and recommendation. So pleased you are happy with your new Mercedes. Best wishes, Lee

  • 5

    Excellent customer service - and a great car!

    By Anonymous on 13 May 2021 | Verified purchase

    It was a pleasure to buy a car from this company. A very relaxed, honest, knowledgeable and friendly experience. I was buying for my wife's birthday and the owner worked super fast to have the car ready in time. Would highly recommend.

    Reply from AutoFelice on 13/05/21

    Thank you so much for your kind review and glad your wife was delighted with her present! Best wishes - Lee

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