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Customer reviews of AutoFelice

At AutoFelice we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 63 customer reviews

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  • 5


    By Michael H on 06 August 2020 | Verified purchase

    1st class service from the off. Thank you very much for the best purchase. My car was presented immaculately inside and out. Mick Hughes...Norwich

    Reply from AutoFelice on 08/08/20

    Thank you Mick. So glad you were pleased with the car and service received especially as you traveled such a distance. All the best, Lee @ AutoFelice

  • 5

    Best customer service by far.

    By Eric G on 18 July 2020 | Verified purchase

    There are three words to describe AutoFelice; honest, friendly and helpful. I am very impressed with the service I received from AutoFelice in particular, Lee. He was always willing to go an extra mile to make sure I got what I needed. Thank you, Lee!

    Reply from AutoFelice on 19/07/20

    Thanks Eric. Always a pleasure to hear customers are pleased with the service and purchase. Hope you and your family enjoy your new Mercedes. Best wishes - Lee @ AutoFelice

  • 5

    Knowledgeable and trustworthy

    By Joanna O on 15 July 2020 | Verified purchase

    Couldn’t be better- the whole experience was a pleasure from start to finish.

    Reply from AutoFelice on 18/07/20

    Thanks Joanna. Pleasure meeting you both and hope you enjoy driving your new Mercedes! Kind regards - Lee @ AutoFelice

  • 5

    Excellent Experience.

    By James B on 12 July 2020 | Verified purchase

    Very happy with the service, the whole transaction was painless - the right car at a very good price, and great service made this an excellent experience. Thoroughly recommend.

    Reply from AutoFelice on 12/07/20

    Thank you so much for your purchase and recommendation. Enjoy your lovely new Mercedes - Lee @ AutoFelice

  • 5

    A* Garage!

    By Claire P on 08 July 2020 | Verified purchase

    Highly recommend this garage. Autofelice were incredibly helpful throughout the whole process. They came across as genuine & trustworthy and I did not feel pressured into my purchase at any time. I’ve been driving my new car for a week now and I absolutely love it! Thank you Autofelice!

    Reply from AutoFelice on 08/07/20

    Delighted that you love your new Mercedes! Thank you for your purchase and kind review. Best wishes to you and your family - Lee @ AutoFelice

  • 5

    Kia rio 1.4 petrol

    By Emma F on 22 June 2020 | Verified purchase

    Excellent service from start to finish, very helpful and honest. Thank lee for our new family car.

    Reply from AutoFelice on 22/06/20

    Thanks Emma. A pleasure to meet you. All the very best to you and the family - Lee @ AutoFelice

  • 5

    Great purchase

    By Charlotte R on 27 May 2020 | Verified purchase

    Lee was really helpful from start to finish, great customer service and keeping me informed at all times.

    Reply from AutoFelice on 28/05/20

    Thanks Charlotte for your review. We really appreciate having great customers and wish you all the best. Enjoy your new Audi - Lee @ AutoFelice

  • 5

    Excellent experience

    By Patrick H on 22 May 2020 | Verified purchase

    Never knew of this company before but their knowledge of the cars and service back up second to non. Would certainly recommend. Thank you Lee for all your attention to detail

    Reply from AutoFelice on 22/05/20

    Thank you Pat for your purchase and review. Glad you were pleased with the service and hope you enjoy your lovely new Mercedes. All the best - Lee @ AutoFelice

  • 5

    Mercedes-Benz SLK 200

    By Trevor B on 01 May 2020 | Verified purchase

    A pleasure to do sale from start to finish Autofelice has kept in touch via e mail and calls , sale carried out under these difficult times of social distancing and we managed to complete sale without any issues , Autofelice is a complete gentleman and with the facility of the Mercedes-Benz service centre it also gives a further piece of mind and I am sure that I will use them next year for an annual service , I can not comment on after sales as I have only just completed purchase but I feel that Autofelice is a man as good as his word so if I do get any issues I am sure lee will be helpful once again it has been no hassle and a very easy transaction so I can only recommend using Autofelice if you are after a vehicle.

    Reply from AutoFelice on 20/05/20

    Thank you for your kind review. So glad you were pleased with the purchase and that the weather has been so nice for you to get the roof down! Best wishes - Lee @ AutoFelice

  • 5

    Great customer service

    By Baljit S on 11 March 2020 | Verified purchase

    Excellent service and very proffesional. I would highly recomend.

    Reply from AutoFelice on 12/03/20

    Thanks Bal. Enjoy your new BMW. Kind regards, Lee @ AutoFelice

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