Customer reviews of AutoFelice
At AutoFelice we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
First Class Service
By Sheila G on 10 December 2020 | Verified purchase
Absolutely brilliant AutoFelice. Lee was a lovely man very knowledgeable, he has been very helpful from the first time we contacted him. Thank you once again
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5
Car from Autofelice
By Nick F on 25 November 2020 | Verified purchase
Very professional, helpful, good communications and car was as advertised and described. All covid rules were followed and adhered to, the process was very easy and straightforward.
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5
Our search for a small, used, low mileage car.
By Andrew S on 24 November 2020 | Verified purchase
Came across Auto Felice whilst hunting for a small low mileage used motor for my daughter. Rang Lee and found him very friendly and open on the phone. Arranged to view a one owner fiesta he'd just had come in a couple of days before with full service history and very low mileage. Upon meeting Lee in person he came across as he had on the phone, very personable and professional. The car was exactly as described in the adverts After a brief test drive, we agreed a deal and socially distanced " shook hands" on it. The car was to be prepped and made ready for picking up in a few days.Everything was made very simple and straightforward. Lee and his team appear to be running a great outfit that is a cut above the rest and genuinely seem to be concerned that customers are happy from start to finish with all queries honestly and openly answered. Going on my recent experience with Auto Felice, I would recommend these guys.
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5
Would recommend!
By Simon G on 01 November 2020 | Verified purchase
Thoroughly easy sale and excellent customer satisfaction thanks to Lee! The daunting task of purchasing a new car is a scary one for me, but Lee goes against all the stereotypes of a car salesman! Honest, honourable and a thoroughly nice chap, both with the sale and advice after sale.
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5
A very pleasurable buying experience !
By Alan F on 01 November 2020 | Verified purchase
I was very impressed with this company ; Lee was straight with me from start to finish, very knowledgeable , helpful and pleasant. He answered all my queries swiftly and to my satisfaction and at no time did I feel pressurised in any way. I’d thoroughly recommend Lee and his company. He spent a good deal of time with me showing me how everything in my newly purchased Mercedes works and they certainly have some very good stock available too. !!
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5
Smooth transaction and great customer service
By Simon W on 23 September 2020 | Verified purchase
Very pleasant to deal with. Hassle free transaction and the salesman was very helpful, great after sales service also.
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5
Excellent customer service
By Kym K on 06 September 2020 | Verified purchase
Very easy transaction, apart from insurance, they sorted out everything else for me. It was so much nicer dealing with this company compared to some of the larger dealerships we went to. I've been driving my car for a few days now and I'm extremely pleased with it. I would definitely recommend them. Thank you
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5
Buying made easy
By Paula C on 29 August 2020 | Verified purchase
Great service - professional not pushy and made our car purchase easy. Very happy with our Mercedes
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5
Relaxed atmosphere with no pressure to buy.
By Mike J on 09 August 2020 | Verified purchase
I purchased my B class Mercedes form this dealership Pleasant experience, no pressure . very efficient and friendly manner. Every step explained all questions answered with no waffle. I would recommend this company.
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5
Fantastic
By Michael H on 06 August 2020 | Verified purchase
1st class service from the off. Thank you very much for the best purchase. My car was presented immaculately inside and out. Mick Hughes...Norwich